Privacy policy

We are pleased to welcome you to our website and that you are interested in our company. It is important to us to protect your personal data. Personal data is all information relating to natural persons who are or can be identified on the basis of this information, whether personal or factual. The term personal data includes, for example, data such as surname, first name, address, telephone number, but nowadays even the IP address is considered personal data.

We collect and process personal data on our website. This data is subject to legal protection, which we adhere to. In the following points, we will provide you with information about data protection and tell you how we collect and process personal data. This processing is carried out in accordance with the EU General Data Protection Regulation, the Federal Data Protection Act 2018 and other national regulations.

Controller within the meaning of Article 4(7) of the EU GDPR

SOS Software Service GmbH
Managing Directors: Marc Gloning and Joaquim Moreira dos Santos
Unterer Talweg 40
DE – 86179 Augsburg

Name and contact details of the data protection officer

You can contact the person responsible for data protection in our company at any time:

E-mail: dsb@sos-software.com
Phone: +49 821 25782-912

Rights of data subjects

As a data subject, you have various rights under the EU General Data Protection Regulation, which you can of course also exercise with our company. Please contact us in this regard using the contact details above.

You have the following rights as a data subject:

  • Right to information
  • Right to rectification
  • Right to erasure (right to be forgotten)
  • Right to restriction
  • Right to object
  • Right to data portability

You can also revoke any consent you have given us at any time using the contact details above.

You also have the right to lodge a complaint with the supervisory authority responsible for you. The supervisory authority responsible for you depends on the federal state in which you reside. You can find a list of the respective supervisory authorities at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Deletion / blocking of personal data

An important principle of the EU General Data Protection Regulation is data avoidance and data minimization. Our company adheres to these principles and we only store personal data for as long as is necessary for the purposes for which it was collected or in accordance with the statutory retention periods. Once a corresponding basis (contract, consent, legal regulation, etc.) no longer exists, we routinely delete or block this data.

Collection of data when visiting our website

When you visit our website, data is automatically collected by our server and the following data is stored in the log files of our system:

  • Browser type and versioning
  • Operating system used by the requestor
  • IP address
  • Date and time of the website request
  • Domain name of the provider

Personal data will not be directly assigned to a specific user, so that identification of individual site visitors will not take place.

We collect this data on the basis of our legitimate interest to further optimize the technology, to ensure the establishment of the connection to our website, to ensure the availability of our web services and for other administrative purposes.

If necessary, anonymized information is evaluated for statistical purposes, but this in turn does not allow any conclusions to be drawn about specific or identifiable persons.

(1) Contact form

You can contact us at any time using our contact form. In doing so, you give us your consent for the purpose of contacting you. A correct e-mail address or telephone number is required for this contact. Without this information, it is not possible for us to contact you.

Further optional information may enable us to respond better to your request. If your request has been processed by us and there is no reason to continue processing this data, it will be deleted automatically.

(2) Data collection when writing a commentary and evaluation

When users leave comments or ratings, the time of their creation and the user name previously selected by the website visitor are stored in addition to this information. This is for our security, as we can be prosecuted for illegal content on our website, even if it was created by users.

(3) Newsletter

With your consent, we will send you our newsletter or comparable information by email to the email address you have provided, either regularly or irregularly.

In order to receive our newsletter, all you need to do is enter your e-mail address. If we request further personal data when you register for the newsletter, this will be used exclusively for this purpose in order to personalize our newsletter.

To ensure that the subscriber has the correct email address, we use the so-called double opt-in procedure for our newsletter. A confirmation email is sent to the addressee after registration in order to confirm this again. This ensures that no third party has requested the newsletter for you.

Your stored personal data will not be passed on to third parties or used in any other way. The data will be used exclusively for the newsletter for which you have registered.

You have the option to revoke the storage and sending of our newsletter to your email address at any time. At the end of our newsletter you will find a suitable link to make this revocation. Of course, you can also send an e-mail to the contact details in this privacy policy (see above) to inform us of your revocation.

(4) Cookies

So-called “cookies” are also used on our website. Cookies are not text files that are transferred from our system to your hard disk. We automatically receive certain information through these cookies. This could be, for example, your IP address, the browser you use to access our website, your operating system and other data.

Cookies are generally used to facilitate the use of the website for the user and to enable a perfect display of our services. Cookies cannot start programs or transmit viruses to your system.

Under no circumstances will the data collected by us be passed on to third parties or linked to personal data without your consent.

Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser so that it notifies you as soon as cookies are sent. Once cookies have been set, you can delete them yourself at any time by calling up the corresponding menu item in your Internet browser or deleting the cookies on your hard disk. You can find details on this in the help menu of your Internet browser.

(5) SSL encryption of the website

To protect the transmission of your data, we use appropriate encryption on our website (e.g. SSL) via HTTPS.

(6) Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (hereinafter: Google). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The purpose of the data processing is to evaluate the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, further related services are then to be provided. The processing is based on the legitimate interest of the website operator.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser Add On to deactivate Google Analytics.

You can prevent the collection of your data by Google Analytics by clicking on the following link: Deactivate Google Analytics. An opt-out cookie will be set to prevent the future collection of your data when you visit this website.

(7) Google Adwords

Our website uses Google Conversion Tracking. If you have reached our website via an advertisement placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this – for example, by setting your browser to generally deactivate the automatic setting of cookies or to set your browser so that cookies from the domain “googleleadservices.com” are blocked.

Please note that you may not delete the opt-out cookies as long as you do not wish measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

(8) Xing

Our website uses the XING “share button”. Therefore, when you access this website, a connection to the servers of XING AG, Gänsemarkt 43, 20354 Hamburg, Germany, is established via your browser. This provides the share functions (e.g. displaying the counter value). Your personal data is not stored when you access this website. In particular, XING does not store any IP addresses. Nor is your usage behavior evaluated. The current information on data protection with regard to the “Share button” and other relevant information can be found in XING’s privacy policy.

(9) LinkedIn

Plugins of the social network LinkedIn of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter “LinkedIn”) are integrated on our pages. You can recognize the LinkedIn plugins by the LinkedIn logo or the “Recommend” button on our site. When you visit our website, a direct connection is established between your browser and the LinkedIn server via the plugin. LinkedIn receives the information that you have visited our site with your IP address. If you click on the LinkedIn “Recommend button” while you are logged into your LinkedIn account, you can link the content of our pages to your LinkedIn profile. This allows LinkedIn to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn. Details on data collection (purpose, scope, further processing, use) as well as your rights and settings options can be found in LinkedIn’s privacy policy. You can find this information at: https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

(10) Facebook social plugins

Our website uses social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be recognized by one of the Facebook logos (white “f” on a blue tile or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which integrates it into the website. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform you according to our level of knowledge.

By integrating the plugins, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by clicking the Like button or leaving a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. If you are not a member of Facebook, it is still possible for Facebook to find out your IP address and store it.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook’s data protection information: http://www.facebook.com/policy.php.

If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your membership data stored on Facebook, you must log out of Facebook before visiting our website.

It is also possible to block Facebook social plugins with add-ons for your browser, for example with the “Facebook Blocker”.

(11) YouTube

Our website integrates YouTube videos. The embedded clips place cookies on the user’s computer when the page is accessed. If you have deactivated the setting of cookies for the Google advertising program, you will not have to expect any such cookies when calling up YouTube clips. However, YouTube also stores non-personal usage information in other cookies. If you would like to prevent this, you must have this blocked by the browser.

(14) Questions to the data protection officer

If you have any questions about data protection, please send us an e-mail or contact our data protection officer directly:

E-mail: dsb@sos-software.com
Phone: +49 821 25782-912

(15) Personal data

Within this website, it is possible to transmit personal data to us. Personal data is information that can be used to determine your identity. This includes information such as your name, address, postal address, telephone number or e-mail address.

With regard to your personal data, we would like to point out in accordance with § 33 BDSG that these are stored and/or transferred in accordance with the applicable data protection regulations.

Otherwise, personal data will be treated with absolute confidentiality and only passed on to third parties with your separate consent.

As a precaution, however, we would like to expressly point out that data protection in open networks, such as the Internet, cannot be fully guaranteed according to the current state of the art.

Communicate with us by email

If you contact us by email and you send us this email unencrypted, we cannot guarantee the data security of the transmission path to us. If you wish to send us data that requires protection, please send it to us in encrypted form only or send it by post.

Changes to our privacy policy

We reserve the right to amend our privacy policy at any time in order to keep it up to date with regard to our services. When you visit our website again, the current privacy policy will apply.

Augsburg, 23.05.2018

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