Distribution à la carte – ordering process, deliveries, processing, payment, general terms and conditions and more
Software licences are generally purchased through resellers and system houses who have corresponding supply and service contracts with corporate customers.
The supply contracts stipulate that all types of software must be procured through the respective partner. However, as the procurement of software is not usually the focus of retailers and system houses, they take advantage of the many added values of SOS Software Service. Software licences are purchased through a distributer because it is quicker, easier and ultimately more cost-effective for resellers than doing it themselves. The resellers and system houses have purchase agreements with the distributor that cover general terms and conditions, deliveries, payments, exceptions and more.
Developing and implementing a successful channel strategy
As a distributor, we are the partner for vendors to implement an existing channel strategy or to support them when it comes to introducing a new strategy. We are happy to offer our years of experience to help you get the most out of the distribution model.
Our product champions and business development managers are trained in the respective manufacturer topics and special features and are the main contacts for our partners. Important issues are communicated to the relevant departments and well as to the customers at the right time.
Network of resellers throughout Europe – Support with projects
Over the years, our partner network in Europe has expanded to an impressive 3,800 specialist dealers and system houses. Our Key Account Managers play a crucial role in this, not only because of their specialist knowledge, but also because of their personal relationships with retailers. After all, nobody knows the needs and requirements of customers better than the specialist retailers themselves. We rely on the tried and tested ‘vitamin B’ – the personal relationships and trust built up over the years.
Our partnerships go beyond business. They are based on trust, shared goals and the belief that by working closely together we can achieve the best possible results for our customers. We value the experience and commitment of our specialist dealers and are proud to be part of this strong network.
Automation and technical connections to vendors and resellers
Our focus and key driver for future growth is technical connectivity in all directions. Our in-house development team is working flat out on various connections and automations to vendors and resellers. Vendors who work with SOS Software Service are not only included in our ERP system, but are also imported into the systems and price lists of specialist retailers and purchasing portals, making them visible and usable. In consultation with you, we approach individual connections for ordering processes and supply chain automation so that we can work together even faster, more cost-effectively and error-free in the future.
Marketing campaigns and support for resellers
Marketing campaigns are only effective and successful if they are coordinated with the channel, i.e. the distribution and specialist retailers. The aim is not only to roll out marketing campaigns to end customers, but also to involve channel partners at an early stage. End customers are approached by the vendor, but also by specialist retailers. We are happy to contribute our experience and ideas. We are also happy to help our specialist retailers implementing appropriate marketing campaigns if they do not have their own resources.
If you want to plan targeted marketing campaigns for resellers, we are your ideal partner. We offer comprehensive advice and support to ensure that your marketing strategies are implemented effectively and efficiently. Together we create win-win situations for vendors, specialist retailers and end customers.
Sustainability
Many talk about it, but we live it – because it makes sense and it affects us all. We generate the electricity we need in the office ourselves via a 57 kWP photovoltaic system on our office roof. And because we produce so much electricity, we even have enough left over to feed our
